Disclaimer
Last Updated: November 10, 2025
Important Notice
Please read this disclaimer carefully before using the CalmHealthyMind service. By using this service, you acknowledge and agree to the terms outlined below.
1. Medical Disclaimer
1.1 Not Medical Advice
The information provided by Oz Systems Pty Ltd (ABN 31 605 616 671) through CalmHealthyMind (the "Service") is for general informational and educational purposes only. It is NOT intended to be a substitute for professional medical advice, diagnosis, or treatment.
1.2 Always Seek Professional Medical Advice
NEVER disregard professional medical advice or delay in seeking it because of something you have read, heard, or experienced on this Service.
- Always consult with a qualified healthcare provider before starting any new health regimen
- Discuss any questions about your medical condition with your doctor
- Do not stop or change any prescribed medications without consulting your physician
- Seek immediate medical attention for any medical emergency
1.3 Emergency Situations
If you are experiencing a medical or mental health emergency:
- Call emergency services immediately (000 in Australia)
- Go to the nearest emergency department
- Contact a crisis helpline:
- Lifeline: 13 11 14 (Australia)
- Beyond Blue: 1300 22 4636 (Australia)
- Suicide Call Back Service: 1300 659 467 (Australia)
1.4 Mental Health Disclaimer
The Service provides general wellness and personal development content. It is NOT:
- Psychotherapy or counseling
- A treatment for mental health conditions
- A substitute for professional psychological or psychiatric care
- Appropriate for individuals with serious mental health conditions
If you have or suspect you have a mental health condition (such as depression, anxiety, PTSD, bipolar disorder, etc.), please consult with a licensed mental health professional.
2. AI-Generated Content Disclaimer
2.1 Nature of AI Coaching
The Service uses artificial intelligence (AI) to provide personalized coaching and guidance. You acknowledge and understand that:
- AI responses are generated by computer algorithms, not human professionals
- AI may occasionally produce inaccurate, incomplete, or inappropriate responses
- AI cannot replace human judgment, empathy, or professional expertise
- AI does not have the ability to understand complex emotional or psychological nuances
2.2 Limitations of AI
While we strive to provide helpful and accurate AI-generated content, we cannot guarantee:
- The accuracy, completeness, or reliability of AI responses
- That AI advice is suitable for your specific situation
- That AI will detect signs of serious mental health issues
- That AI responses are free from bias or errors
2.3 User Responsibility
You are responsible for:
- Critically evaluating all AI-generated advice and suggestions
- Making your own informed decisions about your health and wellbeing
- Seeking professional help when needed
- Not relying solely on AI for important life decisions
3. No Doctor-Patient Relationship
Use of the Service does NOT create a doctor-patient, therapist-client, or any other professional healthcare relationship between you and:
- Oz Systems Pty Ltd
- Any employees, contractors, or representatives of the company
- The AI systems or algorithms used in the Service
4. Results Disclaimer
4.1 No Guaranteed Results
We make no guarantees, representations, or warranties regarding:
- The outcomes you may or may not achieve
- The timeframe for achieving any results
- That the Service will meet your specific needs or expectations
- That the Service will be effective for your particular situation
4.2 Individual Results Vary
Results vary from person to person. Your results will depend on many factors including:
- Your individual circumstances and characteristics
- Your commitment to following the program
- Your current health and wellbeing status
- External factors beyond the scope of the Service
4.3 Testimonials
Any testimonials, case studies, or success stories presented on the Service represent individual experiences and do not guarantee that you will achieve similar results.
5. External Links Disclaimer
The Service may contain links to third-party websites or resources. We provide these links for your convenience only and:
- Do not endorse or recommend any third-party content, products, or services
- Are not responsible for the content, accuracy, or practices of external sites
- Do not guarantee the availability or security of external links
- Are not liable for any damage or loss caused by or in connection with external sites
6. Professional Advice Disclaimer
The Service does not provide and should not be construed as providing:
- Medical Advice: Consult a licensed physician or healthcare provider
- Mental Health Treatment: Consult a licensed psychologist, psychiatrist, or therapist
- Legal Advice: Consult a licensed attorney
- Financial Advice: Consult a licensed financial advisor
- Nutritional Advice: Consult a registered dietitian or nutritionist
- Fitness Advice: Consult a certified fitness professional
7. Accuracy and Completeness
While we make reasonable efforts to provide accurate and up-to-date information:
- We do not warrant the accuracy, completeness, or timeliness of any information
- Information may become outdated or may contain errors or omissions
- We reserve the right to update or change information without notice
- You should verify any information before relying on it
8. Limitation of Liability
To the maximum extent permitted by Australian law:
- Oz Systems Pty Ltd, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Service
- This includes but is not limited to damages for personal injury, emotional distress, loss of profits, loss of data, or business interruption
- We are not responsible for any decisions you make based on information from the Service
Note: Nothing in this disclaimer excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot be lawfully excluded.
9. Assumption of Risk
By using the Service, you acknowledge and accept that:
- You use the Service at your own risk
- You are responsible for your own health and wellbeing decisions
- You will consult appropriate professionals before making significant changes to your health routine
- You understand the limitations of self-help programs and AI technology
10. Jurisdiction-Specific Information
10.1 Australian Users
This Service is operated from Australia and is subject to Australian law. The health information provided may not be appropriate for users in other countries.
10.2 International Users
If you access the Service from outside Australia:
- You are responsible for compliance with local laws
- Some content may not be applicable to your jurisdiction
- Emergency contact information provided is specific to Australia
- Health regulations and standards may differ in your country
11. Changes to This Disclaimer
We reserve the right to modify this disclaimer at any time. Changes will be effective when posted on this page. Your continued use of the Service after changes constitutes acceptance of the modified disclaimer.
12. Questions About This Disclaimer
If you have questions about this disclaimer, please contact us:
Summary
CalmHealthyMind is a wellness and personal development tool, not a medical service. Always consult qualified healthcare professionals for medical advice, diagnosis, or treatment. Use the Service responsibly and at your own risk.